Drive + Tag Combo
Why isn't my Tag showing an updated vehicle location?
Since the Tag relies on nearby phones passing by to relay its location — rather than its own constant connection — there are a few different reasons an update might be delayed or missing. Here's how to narrow it down. 1. Check how long it's actually ...
Why does my Tag only update once every 10 minutes instead of in real time?
The SmartWheels Tag is designed for occasional check-ins, not continuous real-time monitoring — so a short delay between updates is expected behavior, not a fault with your device. Why the Tag works this way Continuous, real-time tracking uses a lot ...
How long does the SmartWheels Tag battery last?
By default, the Tag reports the vehicle's location every 10 minutes, which gives a battery life of approximately 4–6 months. If you'd prefer longer battery life over more frequent updates, we can reduce the reporting frequency to once an hour, ...